Inside the Kansas City Terminal at Knight Transportation: Family, Support, and Driver Success
At the Kansas City Terminal, culture is more than a buzzword; it’s the daily practice of supporting drivers and working toward a shared goal. Whether it’s answering late-night phone calls, providing coaching, or helping with training, the team is committed to doing what needs to get done to keep drivers successful.
This family-oriented approach ensures that drivers are heard, cared for, and always have someone in their corner.
"I honestly feel like it's family. My biggest thing is respect. If you have respect, honor, and virute - and people talk to you like you're human - that makes all the difference."
Knight Driver
Amenities That Make Drivers Feel at Home
The Kansas City Terminal goes above and beyond to make drivers feel comfortable, no matter how long they’re stopping through. Drivers have access to:
- Safe and reliable parking
- Hot and cold showers
- Laundry facilities with detergent provided
- Toiletries and everyday essentials
The goal is simple: when a driver comes through Kansas City, they should feel like their needs are met and that this is truly a home terminal, even if their dispatcher is located elsewhere.
Taking Care of Drivers on the Road
Kansas City staff work hard to eliminate stress for drivers by staying on top of equipment needs. From scheduling truck maintenance to making sure shop visits are seamless, the team ensures drivers can focus on the road, not the logistics of upkeep.
“That’s one less thing the driver has to worry about.”
It’s all part of the Kansas City commitment to putting drivers first.
Award-Winning Performance
Excellence is not just a goal at Kansas City, it’s a track record. The terminal has received the Highest Performing Terminal Award more than 10 times in the past 2-3 years, a recognition of both the team’s hard work and drivers’ dedication.
“We have very high expectations for not only the drivers that come here, but for ourselves and we hold ourselves to that standard.”
This culture of accountability ensures drivers are positioned for success from day one.
Why Kansas City Stands Out
Drivers describe the Kansas City Terminal as:
- Family-oriented – with a culture of respect, honor, and care
- Supportive – always ready to answer calls, solve problems, and provide help quickly
- Performance-driven – consistently raising the bar to keep drivers successful
It’s no wonder so many drivers call Kansas City their home on the road.
See Kansas City in Action
Want to experience the culture and support that define the Kansas City Terminal? Watch the full video and hear directly from the team about why this terminal is one of the Knight’s top performers.
